If you are both a student and an employee at OTC, your student account and your employee account can be used in different ways to access different resources. This can be confusing at times, trying to figure out which account to use to log in to or access which resource. Below, we describe how to access student and employee resources with the appropriate account.

Which is which?

In a classroom:

Using Canvas:

Note: When you need to use Canvas while in class, you should log into the computer with your student account, and log into MyOTC and/or Canvas using your employee account.

Note for former employees: If you used to be an OTC employee but your employment recently ended, you may receive an "account doesn't exist" error. Canvas accounts are updated at regular intervals rather than automatically at the end of employment. If you receive this error, wait until the next time of 6:30am, 11:30am, 2:30pm, or 5:30pm, and the error should be resolved.

MyOTC

Student email

Resetting Your Student Password

So you're a staff member who received a notice to your student email account that your student email account is going to expire. You are proactive and decide to change it before it expires. Due to having a staff account, many normal ways of resetting the password for your student account are unavailable. You will need to either wait until it expires, use PASS, or use the OTC SSO Password Reset Page

Employee Account Use

Please only use your employee account to sign into MyOTC or for work purposes. Do not use it for student communications or in class. The applicable policies can be found in the employee handbook.

Student-Staff Leaving Employment

Please note that typically your staff account access will expire after the last paycheck is generated. This may be retroactive if you have not worked since the last pay date before leaving employment. If your employment recently ended and you can no longer login to MyOTC, please reset your student password if you do not know it and attempt to log in with that account instead. If you receive an error similar to Could not validate the Single Sign-On user at this time, please contact the Help Desk: