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Installing Software via Self Service on OTC Apple Devices

Installing Software via Self Service on OTC Apple Devices

This article is for OTC Staff and Students looking for software and resources to install on Apple devices at OTC. If you’ve used the OTC Software Center on Windows machines, this is the Mac equivalent. Software and Printers can be installed through Self-Service onto OTC tagged devices. Only printers and software approved for this device will be listed in Self Service.

Using Self Service on a Mac

  1. Click the skewed + sign in the Finder bar at the top right and Get Software.

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    Or in Finder > Applications, scroll down to Self Service+ and double-click.

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  2. The Home tab will offer Featured Content, or you can click the Catalog tab for all available installables.

  3. Click Install next to whatever you want to install:

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    You can also Open any applications that were already installed through Self Service, or Reinstall an application if something isn’t working right. You’ll see the Apple spinning icon and then the Install button will change to Open.

Using Self Service on an iPad

  1. Locate and launch the Self Service App:

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  2. Select All to view all available apps and click Install for the app you want to Install.

  3. You can also click the iOS menu button in the upper left and click Seach to look for specific apps.

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Printers

Printers can also be installed here - what is being installed is still software, the queue and driver. They will look just like the software items except each printer will start with PR or ITPR and give the location:

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You can also select the Updates tab to check for any centrally managed software updates for the software offered in Self Service.

If you need to recommend a piece of software or a printer to be added to an Apple Device’s Self Service catalog, or you need additional help installing printers and applications here, please contact the Help Desk.