How to Reset Your OTC Password
If you forget your OTC password for my.otc.edu, it can be reset using our self-service portal. You need to register your OTC account with our self-service password reset service to use this feature.
Table of Contents:
Register for Self-Service Password Resets
To use our self-service password reset feature, you must register your OTC account for this service. To do so:
Go to http://my.otc.edu and click on myOTC login.
Underneath the ‘Sign in’ button, click on ‘Setup password recovery’.
You will be brought to a Microsoft login screen. Enter your OTC email address and click ‘Next’.
Sign in with your myOTC password.
You will be brought to a My Sign-Ins page, titled ‘Security Info’. On this page, click on ‘Add sign-in method’.
Use the drop-down box to select your preferred method of authentication, and follow its process to set up your password recovery option.
Once added, you will see the option shown under your list of sign-in methods.
You can manage and delete authentication methods from this same page, so feel free to bookmark it.
Using the Self-Service Password Reset Option
Go to my.otc.edu and click on myOTC login.
Underneath the ‘Sign in’ button, click on ‘Recover My Password’.
You will be taken to a Microsoft website. Enter in your OTC email address and fill in the captcha. Click Next when done.
At this point, if you see the following error and cannot access your OTC account, skip to the next section - Contact the IT Help Desk.
You will be prompted to use your set authentication method.
Once you have authenticated, you will be able to set a new password.
Contact the IT Help Desk
If you have not set up your password recovery options and need to have your OTC password reset, you will need to contact the IT Help Desk.
Our hours of operation are posted on our website, helpdesk.otc.edu.
Contact us by any of these methods:
Phone Support: 417-447-7548
Or visit the IT Service Center in the Jared Family Atrium in Information Commons.