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  1. Log into the Chromebook with your OTC Google Domain Services account. These will be your OTC email address and password.

  2. You can access the R: Drive, Remote Desktop Connection, and other remote apps and services at https://remote.otc.edu. See our guide on remote access (requires OTC login).

  3. When on campus, please connect these devices to otc-wifi as they will not have otc-staff reservations. See connection instructions.

  4. New to Chromebooks? Here’s a Getting Started Tutorial.

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  1. Try the General Troubleshooting steps above first. Sometimes this issue is temporary.

  2. If you have connected to otc-wifi before and can’t now, please forget the connection and try reconnecting (instructions).

  3. Check the advanced network settings. This guide has extra settings such as what to put in for CA Certificate, EAP Method, Phase 2 Authentication, and more.

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Have an issue or question not answered by this article? Please contact the Help Desk.

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  • Phone Support: 417-447-7548
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