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Alternately, Access the materials from Canvas via the website directly at https://otc.instructure.com or via the link in MyOTC.
Change
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/Refresh the Network
To rule out an issue from your Internet Service Provider (ISP), try another network. If you are connected to wifi, disconnect and try it on your cellular data, or connect to a different wifi network.
If you are at home connected to a network cable, power cycle your network equipment. Instructions on this vary widely depending on ISP and the network equipment provided, but generally entail removing your network equipment from power for 60 seconds then plugging them in one at a time in order from the wall to the PC/ mobile device. Also restart the PC/mobile device to refresh your connection.
Please note that power cycling your home network will disconnect anyone else who is connected. If you live in a home with multiple people and devices, it’s recommended to let them know in advance of any network disruptions.
Further Support Options
A vast array of causes can result in pages failing to load, unexpected redirects, or elements that fail. This can include viruses, malware, system corruption, and hardware failures. In situations where the above troubleshooting has failed, OTC offers the use of our Open Computer Labs for students to utilize for seated course homework or online classes. You can find our locations and hours here.
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