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There is an additional step you can do to rule out your Outlook profile being corrupt as the source of the problem. You can create a new Outlook Profile to test. If the new profile works fine, you know your old profile was the problem.
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Note: Items such as your viewing pane settings, signatures, and other personalized settings client-side rules, autocomplete cache data, Outlook view settings, client-side font changes – anything that doesn’t show up in outlook.office.com – reside in your Outlook profile. Creating a new one means you will need to configure these items as if you were setting up your email for the very first time. |
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