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The prompt you may have received is: "Your account XXX@otc.edu doesn't allow editing on a Mac."Image Removed

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Instructions:

  1. Sign out of Office by clicking Word/Excel/whichever Office app you have open, and

    clicking 

    clicking Sign Out:

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  2. Open a web browser and go to https://portal.office.com.

  3. Click 

    Click My Account

     in

     in the upper right corner (may be a circle with your initials):

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  4. Click 

    Click My Account in the side bar menu.

  5. Click 

    Click Install Status

     from

     from the left menu.

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  6. Click 

    Click Deactivate

     for

     for the install on this Mac, as well as any obsolete ones on devices that no longer need Office.

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  7. Close your web browser.

  8. Go back to Office and

    click 

    click Sign In,

     then

     then enter your OTC email address and password when prompted.

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Info

If this does not resolve your issue or you would like additional help, please contact the Help Desk:

Or visit the IT Service Center in the Jared Family Atrium.