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The prompt you may have received is: "Your account XXX@otc.edu doesn't allow editing on a Mac."
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Instructions:
Sign out of Office by clicking Word/Excel/whichever Office app you have open, and
clickingclicking Sign Out:
Open a web browser and go to https://portal.office.com.
- Click
Click My Account
inin the upper right corner (may be a circle with your initials):
- Click
Click My Account in the side bar menu.
- Click
Click Install Status
fromfrom the left menu.
- Click
Click Deactivate
forfor the install on this Mac, as well as any obsolete ones on devices that no longer need Office.
Close your web browser.
Go back to Office and
clickclick Sign In,
thenthen enter your OTC email address and password when prompted.
Info |
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If this does not resolve your issue or you would like additional help, please contact the Help Desk:
Or visit the IT Service Center in the Jared Family Atrium. |