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This article is intended to assist members of the Finance team with rebilling students. For more information, view: 8545: Troubleshooting Registration Billing - Master Document. |
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Overview
The BILL screen in Colleague is used to convert the various assignment transactions into AR invoices. You can run the process in R Report Only mode to verify the output without causing any updates in the system, and there is also an option to export a spreadsheet of the data.
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In this field, you may enter the file directory that you wish Colleague to export the spreadsheet file to.
If no directory is entered, it will default to the FINANCIAL.EXPORTS directory.
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Troubleshooting
If the AR accountholder isn’t getting rebilled, try the following steps:
Refer to the Troubleshooting Registration Billing section for additional details.
Sometimes, the student needs to be re-enrolled in the relevant class(es), billed, then removed, and rebilled again to ensure the system processes the charges correctly.