Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.
Comment: Reviewed/Published
Info

This article is intended to assist members of the Finance team with rebilling students. For more information, view: 8545: Troubleshooting Registration Billing - Master Document.

...

Overview

The BILL screen in Colleague is used to convert the various assignment transactions into AR invoices. You can run the process in R Report Only mode to verify the output without causing any updates in the system, and there is also an option to export a spreadsheet of the data.

...

  • In this field, you may enter the file directory that you wish Colleague to export the spreadsheet file to.

    • If no directory is entered, it will default to the FINANCIAL.EXPORTS directory.

...

Troubleshooting

  • If the AR accountholder isn’t getting rebilled, try the following steps:

    • Refer to the Troubleshooting Registration Billing section for additional details.

    • Sometimes, the student needs to be re-enrolled in the relevant class(es), billed, then removed, and rebilled again to ensure the system processes the charges correctly.