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Otherwise, you can wait for the attachment to finish scanning, and open it from your email as usual. It shouldn't take long.

If you need additional help, please contact the Help Desk:

  • Live Chat

  • Phone Support: 417-447-7548
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    Note

    Note: While it doesn't take long for the scan to finish, if you forward an email while the scan is still in progress, it may not correctly forward the attachment, but instead forward the paused scan state. To avoid this, wait for the scan to finish and the correct attachment to display instead before forwarding.

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