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This article is for users who are receiving an error that one or more signatures are having a problem.

Sometimes this can apply to multiple signed documents and signatures may intermittently not appear. The error may or may not appear in Adobe Acrobat Reader or Adobe Acrobat Pro; but if they appear in PhantomPDF but not Adobe, it is a good indicator of this being the issue.

The following articles should resolve this issue: 

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Account lockout and login errors
Account lockout and login errors
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