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1. Sign out of Office by clicking Word/Excel/whichever Office app you have open, and clicking Sign Out:

   

2. Open a web browser and go to https://portal.office.com.

3. Click My Account in the upper right corner (may be a circle with your initials):

   

4. Click My Account in the side bar menu.

5. Click Install Status from the left menu.

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6. Click Deactivate for the install on this Mac, as well as any obsolete ones on devices that no longer need Office.

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7. Close your web browser.

8. Go back to Office and click Sign In, then enter View account.

9. Click Office apps.

10. Click Apps & devices.

11. Click on the little downward arrow next to Devices in the Office section:

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12. Find the device that most closely matches the name of your Mac and click Sign Out next to it, if applicable. (If it isn’t here, that means it updated correctly when you clicked Sign Out on your Mac).

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13. Return to Office and Sign In. Enter your OTC email address and password when if prompted.