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Use this article to bypass the editing warnings you may be receiving on a Mac computer.

The prompt you may have received is: "Your account XXX@otc.edu doesn't allow editing on a Mac."

Instructions:

  1. Sign out of Office by clicking Word/Excel/whichever Office app you have open, and clicking Sign Out:

  2. Open a web browser and go to https://portal.office.com.

  3. Click My Account in the upper right corner (may be a circle with your initials):

  4. Click View account.

  5. Click Office apps.

  6. Click Apps & devices.

  7. Click on the little downward arrow next to Devices in the Office section:

  8. Find the device that most closely matches the name of your Mac and click Sign Out next to it, if applicable. (If it isn’t here, that means it updated correctly when you clicked Sign Out on your Mac).

  9. Return to Office and Sign In. Enter your OTC email address and password if prompted.

If you need additional help, please contact the Help Desk:

  • Email

  • Live Chat

  • Phone Support: 417-447-7548

  • Or visit the IT Service Center in the Jared Family Atrium

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