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  1. Log in to the MyOTC Portal.

  2. Under the User Options menu, click on the Change Password link.

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If you are unable to log into MyOTC:

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  • Keep your password private.

  • Do not include commonly used words or identifying information such as:

    • Your name, the names of family, pets, friends, co-workers, etc...

    • Words found in a dictionary (English or foreign).

    • Personal information such as birthdate, OTC ID, address, phone, or SSN.

    • Any of the above preceded or followed by a number or spelled backward (e.g., secret1, 1terces).

  • Use a passphrase instead of a single password. Passphrases are easier to remember and type.

    • Put together multiple short words with a few numbers (e.g., Sally4readsbookS).

    • Make sure the passphrase is at least 15 characters long because you are using simple words.

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If you have any problems...

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Visit the IT Service Center in the IC Atrium. Please bring a government issued ID or OTC Smartcard.

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Account lockout and login errors
Account lockout and login errors
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