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Start a new email
Click Options
Click From
If you don't see the From button, you may need to click the down-arrow to expand the options on your menu bar for it to appear.??
A new field will appear next to the send button called From
Click the new From button
Click Other email addresses
Type the address you wish to send from or click From to look it up in the address book
You will need to have permissions to send on behalf of the user / email address that you select.??
Troubleshooting:
Is Outlook the Issue?
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| Note |
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If this does not resolve the issue, try resetting your Microsoft Credentials and and then restart Outlook. If resetting your credentials doesn't resolve the issue, contact the Help Desk. |
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