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  1. Open Outlook on the Web and log in with your OTC email address and password.

  2. Select the gear icon and turn on Focused Inbox.

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Note

Note: To turn off Focused Inbox, repeat the steps above, but uncheck Focused Inbox.

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  1. From your Inbox, select Focused.

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  2. Right-click an email from the list that you want to move to your Other Inbox.

  3. Choose Move > Move to Other inbox or  Move > Always move to Other inbox.

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  4. Alternatively, if your are in your Other inbox, you can choose to Move to Focused inbox or Always move to Focused inbox.

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If you need additional help, please contact the Help Desk:

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Live Chat

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Account lockout and login errors
Account lockout and login errors
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