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You will need a computer, your smartphone or tablet, and your OTC username and password.

1. Install the Microsoft Authenticator app onto your smartphone  

   • Android or iOS

   • Or search for Microsoft Authenticator in your smartphone’s application store and install it. 

2. Go to: http://aka.ms/mfasetup

3. When prompted, enter your OTC email address.

   

4. This will redirect you to an OTC sign-in page. Sign in with your OTC user name and password.

   

5. This will direct you to a screen that says "More information required." Click Next.

   

6. By default, the Microsoft Authenticator app is suggested. Since this should already be installed on your device, click Next to continue. (If it is not installed, install the app as directed above, and then click Next.)

7. This will bring you to this screen (below), which directs you to set up your account in your new phone app.

   

8. On your smartphone or tablet, open the Microsoft Authenticator app.

   • Note: When the app is first installed, the following screen may appear. It is important that you click Skip in the upper-right corner before proceeding to avoid problems/confusion.

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9. Click through the prompts until you are able to click Get Started.

10. Click OK on the Data Privacy prompt, and we recommend clicking OK or Allow on any other prompts.

11. Select Add Account.

    

12. As instructed on your computer screen, select Work or school account.

    

13. Click Next on your computer screen. This should display a QR code. Scan the QR code with your smartphone or tablet, then click Next on the computer.

    

14. This will send you a prompt on your device. Click Approve.

    

15. If all went well, you should see a screen that says "Success!" Click Done.

    

It is highly recommended that you have multiple devices configured for MFA.  The more devices you use, the less likely you are to get locked out. 

You will see a message asking for additional information:

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When you are prompted to authenticate:

With the Microsoft Authenticator App

1. A screen will appear on your computer/device displaying a two-digit code:

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2. Navigate to the Microsoft Authenticator app on your phone. The following prompt will appear:
   

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   • The location of the request is displayed. Confirm this is where you are signing in from.

3. Tap the box labeled “Enter number here” and input the number displayed on your computer - the 36 in the above example.

4. Tap Yes to complete your authentication.

Without the App

1. A screen will appear prompting you to authenticate:
   

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2. Depending on the verification method you set previously, either tap Approve on the prompt from the app, check your text messages for a verification code , or wait for a phone call giving to give you a verification code.You should be good to go!

3. Your authentication is now complete.