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So you're a staff member who received a notice to your student email account that your student email account is going to expire. You are proactive and decide to change it before it expires. Due to having a staff account, many normal ways of resetting the password for your student account are unavailable. You will need to either wait until it expires, use PASS (see related article below)use PASS, or use the OTC SSO Password Reset Page.
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Please only use your employee account to sign into MyOTC or for work purposes. Do not use it for student communications or in class. The applicable policies can be found in the employee handbook.
Student-Staff Leaving Employment
Please note that typically your staff account access will expire after the last paycheck is generated. This may be retroactive if you have not worked since the last pay date before leaving employment. If your employment recently ended and you can no longer login to MyOTC, please reset your student password if you do not know it and attempt to log in with that account instead. If you receive an error similar to Could not validate the Single Sign-On user at this time, please contact the Help Desk:
Phone Support: 417-447-7548