Resolution
Please whitelist instructure.com in your web browser to pass 3rd party cookies.
Instructions: Chrome
Click the 3-dot Customize and Control Google Chrome menu in the upper right
Click Settings:
click Privacy and security in the left-hand menu:
In the main pane, click Cookies and other site data:
Scroll down to Customized Behaviors and next to Sites that can always use cookies, click the Add button:
In the Site box, put in: https://[*.]instructure.com
Check the Including third-party cookies on this site checkbox and click Add:
You may also want to click Add again and do the same for: https://[*.]otc.edu, although this is not necessary to resolve the issue in Canvas
You can now return to your Canvas tab and refresh the content you were attempting to access
Instructions: Edge
Click the 3-dot Settings and more menu in the upper right
Click Settings
In the Settings menu on the left, click Cookies and site permissions
In the main pane, click Manage and delete cookies and site data
In the Allow section, click the Add button
In the Site box, put in: [*.]instructure.com
Check the Including third-party cookies on this site checkbox and click Add
You may also want to click Add again and do the same for: [*.]otc.edu although this is not necessary to resolve the issue in Canvas
You can now return to your Canvas tab and refresh the content you were attempting to access
Note: Safari is not a recommended browser for Canvas, due to differences in the way it handles 3rd party content with Canvas integrations.
If you still need assistance, please contact the Help Desk.