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All phones

8800 Series phones

How do I know if I have an 8800 Series phone?

Table of Contents:

Table of Contents
stylenone

Which phone do I have?

7841

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8851

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8851 with Key Expansion Module (KEM)

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8851 with KEM only: Adding speed dial via the portal

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More info:

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Cisco IP Phone 7800 Series User Guide

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Cisco IP Phone 8800 Series User Guide

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  1. Go to the Cisco Self Care Portal

    • If you’re prompted to create a PIN, please do so.

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Profit

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Connecting Bluetooth devices

  1. Make sure your Bluetooth device is in discoverable mode.

  2. 2. On your IP Phone, press Applications (the gear button).

  3. Select Bluetooth → Add Bluetooth.

  4. Select your device from the available devices list to pair.

  5. If you are pairing your mobile phone: When you are prompted to save mobile contacts, choose to make your mobile device contacts and call history available on your IP Phone.

Using the sidecar modular device

  1. I have no idea what this is.

  1. Select Phones → Phone Settings → Speed Dial Numbers

  2. Click Add New Speed Dial

  3. Enter the contact’s name or phone number in the Number field. This will search the OTC directory.

  4. Enter a description for the speed dial in the Label box. This is what will display for the speed dial number.

  5. Assign a speed dial number in the Speed Dial text box.

  6. Click Save.

Dialing Other Numbers

  • If the number you are going to use is long distance, dial 1, then the 10-digit phone number. For example: 14171234567

  • If it is a local number, dial 9, then the 10-digit phone number. For example: 94171234567.

  • If you are dialing from an OTC phone to another OTC phone, you can dial the extension number. For example: 7548

Transferring Calls

To transfer a phone call with your Cisco phone:

  1.  While on the call, press the transfer button on your phone:

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  1. Enter the other person's phone number.

    • To forward a call directly to the person's voicemail, press * before you dial the person's phone number. 

  2. (Optional) Wait until you hear the line ring or until the other person answers the call.

  3.  Press Transfer again.

All phones