How to use Cisco Phones

All phones (7481, 8851, 8851 with KEM)

• Forwarding calls

• Voicemail setup

• Looking up numbers in the Corporate Directory

Answering a call on another line

1. Press the line button associated with the line you’d like to answer

2. Press PickUp

3. Press Answer to connect to the call when the call rings

Which phone do I have?

7841

• Cisco IP Phone 7800 Series Quick Start User Guide PDF

8851

• Cisco IP Phone 8800 Series Quick Start Guide PDF

8851 with Key Expansion Module (KEM)

• Cisco IP Phone 8800 Series Quick Start Guide PDF

Adding speed dial via the portal

1. Go to the Cisco Self Care Portal

   • If you’re prompted to create a PIN, please do so.

2. Select Phones → Phone Settings → Speed Dial Numbers

3. Click Add New Speed Dial

4. Enter the contact’s name or phone number in the Number field. This will search the OTC directory.

5. Enter a description for the speed dial in the Label box. This is what will display for the speed dial number.

6. Assign a speed dial number in the Speed Dial text box.

7. Click Save.