How to use Cisco Phones

Which phone do I have?

7841

• Cisco IP Phone 7800 Series Quick Start User Guide PDF

8851

• Cisco IP Phone 8800 Series Quick Start Guide PDF

8851 with Key Expansion Module (KEM)

• Cisco IP Phone 8800 Series Quick Start Guide PDF

8851 with KEM only: Adding speed dial via the portal

1. Go to the Cisco Self Care Portal

   • If you’re prompted to create a PIN, please do so.

2. Select Phones → Phone Settings → Speed Dial Numbers

3. Click Add New Speed Dial

4. Enter the contact’s name or phone number in the Number field. This will search the OTC directory.

5. Enter a description for the speed dial in the Label box. This is what will display for the speed dial number.

6. Assign a speed dial number in the Speed Dial text box.

7. Click Save.

Dialing Other Numbers

• If the number you are going to use is long distance, dial 1, then the 10-digit phone number. For example: 14171234567

• If it is a local number, dial 9, then the 10-digit phone number. For example: 94171234567.

• If you are dialing from an OTC phone to another OTC phone, you can dial the extension number. For example: 7548

All phones

• Voicemail setup

• Looking up numbers in the Corporate Directory