Adding Shared Mailboxes to Web Email

If you have access to a shared mailbox, it will automatically show up in the Outlook desktop program. However, it will not automatically show up in your web email. You can add it manually

1. Open your OTC web-based email in the browser of your choice. You can get to it through MyOTC, or by visiting http://outlook.office.com 

2. Right-click Folders, and select Add Shared Folder.

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3. In the prompt, type the name of the shared mailbox you wish to add. Then, click Add.

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You should now see your shared mailbox in the left column of your web email.