Cisco Desk Phone Headsets

This article will help differentiate the types of headsets that are supported by our Cisco desk phones.

To find out what type of desk phone you currently have, please refer to this article.

7841 Model Phones

The 7841 model phones can be paired with the Plantronics - CS540 Wireless DECT Headset:

  • The headset base is wired to the physical phone, but the headset itself is wireless for the user.

  • This is a non-Bluetooth headset.

  • IT does not provide these headsets. They must be ordered through your department.

8851 Model Phones

The 8851 model phones can be paired with the Poly - Voyager Focus 2 UC Wireless ANC Headset:

  • This is a wireless headset.

  • This is a Bluetooth headset, which can be paired to multiple devices (your desk phone, laptop, etc.).

  • IT does not provide these headsets. They must be ordered through your department.

Wired Option for 7841 or 8851 Model Phones

Both the 7841 and 8851 model phones can be paired with the Arama Cisco Phone Headset:

 

  • This is a wired headset that connects directly to your desk phone.

  • IT will provide these headsets on request.

 

If you need additional help, please contact the Help Desk:

  • Email

  • Live Chat

  • Phone Support: 417-447-7548

  • Or visit the IT Service Center in the Jared Family Atrium