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OTC Knowledge Base

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    Sharepoint Files in Canvas Refuse to Connect
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    A:\ Drive
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    Account lockout and login errors
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    Accessing OTC Email through MyOTC
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    Add an Entry to the Address Book on an Office Copier
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    Adding documents and folders to a Sharepoint site
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    Adding Shared Mailboxes to Web Email
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    AirServer instructions
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    Attaching Files for Upload in Docusign
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    AVer Document Cameras
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    Blocked web page
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    Browser logging into the wrong account on a web page
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    Canvas is displaying last semester, incomplete, or course list in Dashboard
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    Changing default programs
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    Changing your monitor layout (display order)
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    Checking for and installing Windows updates
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    Chrome printing known issues
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    Chromebook use at OTC
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    Cisco Desk Phone Headsets
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    Cisco Secure Client
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    Citrix Workspace - Decommissioned - DO NOT USE
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    Clear the Teams App Cache
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    Clearing your browser's cache
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    Clearing your browser's cookies
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    Collaborate (co-author) on a project in Microsoft Office
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    Computer Use Agreement
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    Conference room layouts
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    Configuring Time Zone in Web Email
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    Connection not secure on OTC's website
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    Digital signage white pages
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    Display options for multiple monitors
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    Document Library and OneDrive
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    Documents written in Apple's Pages do not open correctly in Windows Microsoft Word
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    DocuSign overview
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    DocuSign Signing Instructions & FAQ
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    DVD "Cannot play media" error
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    Email attachments between Canvas and email inboxes
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    Email Group Moderator View
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    Email undeliverable error
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    "Email Undeliverable" notifications using Send-As another mailbox
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    OTC Emergency Notification System
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    Employee vs. Student Accounts
  • Equipment Instructions for Classrooms and Conference Rooms
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      Board Room - Equipment Instructions
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      GRF 103 - Classroom Equipment Instructions
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      GRF 104 - Classroom Equipment Instructions
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      GRF 112 - Classroom Equipment Instructions
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      GRF 116 - Classroom Equipment Instructions
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      GRF 221 - Classroom Equipment Instructions
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      IC 205 / Myers Conference Room - Equipment Instructions
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      IC 206A / Foundation Conference Room - Equipment Instructions
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      ICE 129G / Career Center Conference Room - Equipment Instructions
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      ICE 210C / Finance Conference Room - Equipment Instructions
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      ICE 224 / Simmons Conference Room - Equipment Instructions
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      ICE 228 - Classroom Equipment Instructions
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      ICE 363 - Classroom Equipment Instructions
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      ICW 108B/C - Conference Room Equipment Instructions
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      ICW 215 - Classroom Equipment Instructions
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      ICW 219G - Conference Room Equipment Instructions
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      ICW 234 - Equipment Instructions
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      ICW 236 - Classroom Equipment Instructions
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      ITTC 200 - Classroom Equipment Instructions
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      ITTC 202 - Classroom Equipment Instructions
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      ITTC 203 - Classroom Equipment Instructions
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      ITTC 204 - Conference Room Equipment Instructions
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      ITTC 206 - Equipment Instructions
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      ITTC 209 - Classroom Equipment Instructions
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      LCN 137 - AV Settings
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      LCN 209 - Conference Room Equipment Instructions
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      LCN 211 - Equipment Instructions
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      NKM100 - Classroom Equipment Instructions
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      NKM 102 - Classroom Equipment Instructions
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      NKM 103 - Classroom Equipment Instructions
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      NKM 105 - Classroom Equipment Instructions
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      NKM 109 - Classroom Equipment Instructions
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      NKM 113 - Classroom Equipment Instructions
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      NKM 117 - Classroom Equipment Instructions
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      NKM 127 - Classroom Equipment Instructions
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      NKM 135H - Conference Room Equipment Instructions
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      NKM 206 - Classroom Equipment Instructions
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      NKM 215 - Classroom Equipment Instructions
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      HR Conference Room Media Guide
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      iClicker Instructions
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      Webcam, Speaker, and Zoom Instructions for Conference Rooms
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    Error sharing Outlook calendar
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    Exporting/importing Outlook calendars (and other objects)
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    File Explorer is missing/inaccessible
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    Firefox bookmarks: importing and exporting backups
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    Fixing Links For OpenAthens
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    Focused Inbox
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    Forwarding Calls with Cisco Phones
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    Forwarding mail in Office 365
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    Google Chrome Remote Desktop
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    Helpful Links for OTC Students and Staff
  • HR - Benefit Enrollment
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    How to access mail settings in Outlook 365
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    Microsoft Teams in Canvas
  • Entrinsik Informer Reporting
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    How to adjust PC Audio Settings