Recovering Deleted Zoom Cloud Recordings

Owned by SHERMAN, JORDAN M. (Deactivated)
Last updated: May 03, 2023
2 min read

Deleted Zoom cloud recordings stay in Zoom Trash for 30 days after deletion. You can recover (undelete) them during those 30 days.

When you delete a Zoom cloud recording, or when it is deleted as per Zoom Cloud Recording Retention, it goes to the Zoom cloud Trash for 30 days before permanent deletion (note: This only applies to cloud, not local, recordings). You can recover (undelete) cloud recordings during those 30 days. Zoom will send you an email notification 7 days before the recording is permanently deleted.

If you recover a cloud recording deleted as per Zoom Cloud Recording Retention, recovering will make the recording available for download for only 24 hours.

Recover Zoom Cloud Recordings from Zoom Cloud Trash

  1. In a web browser, go to otc.zoom.us and sign in

  2. On the left, click Recordings

  3. If there are any cloud recordings in the trash, you will see a Trash link in the top right. Click this link to see any deleted cloud recordings within the past 30 days.

  4. To recover the recording, click Recover on the right.

  5. Click Recover again to confirm.

  6. Your recording will then be available again in your recordings list. If you recover a cloud recording deleted as per Zoom Cloud Recording Retention, recovering will make the recording available for download for only 24 hours.