Windows Updates Issues/Troubleshooting
- NEIL MANN
Analytics
All OTC computers are pointed to a on-campus Windows update server, and need to be connected to the network, or connected via VPN in order to download Windows updates. Occasionally, off-network devices will need to download updates while not connected to the VPN, here are few things to look for while dealing issues with Windows updates:
In most occasions, you will want to open Settings > Update & Security, then select “Check online for updates from Microsoft Update. This should pull down the latest updates directly from Microsoft over the internet instead of from the OTC Windows update server:
If you get any errors like this, reboot first:
If rebooting does not resolve the issue, run the Windows Update troubleshooter:
Open Control Panel, under “View By:” select either Large icons or Small icons:
2. Select Troubleshooting:
3. Select View all:
4. Select Windows Update:
5. Select Advanced then click Next:
6. Close the troubleshooter then reboot and try checking for updates again: