OTC Knowledge Base

All content
Space settings

Troubleshooting articles
Troubleshooting articles
This trigger is hidden
How-to articles
How-to articles
This trigger is hidden

Results will update as you type.

•
AVer Document Cameras
•
Blocked web page
•
Browser logging into the wrong account on a web page
•
Canvas is displaying last semester, incomplete, or course list in Dashboard
•
Changing default programs
•
Changing your monitor layout (display order)
•
Checking for and installing Windows updates
•
Chrome printing known issues
•
Chromebook use at OTC
•
Cisco Desk Phone Headsets
•
Cisco Secure Client
•
Citrix Workspace - Decommissioned - DO NOT USE
•
Clear the Teams App Cache
•
Clearing your browser's cache
•
Clearing your browser's cookies
•
Collaborate (co-author) on a project in Microsoft Office
•
Computer Use Agreement
•
Conference room layouts
•
Configuring Time Zone in Web Email
•
Connection not secure on OTC's website
•
Digital signage white pages
•
Display options for multiple monitors
•
Document Library and OneDrive
•
Documents written in Apple's Pages do not open correctly in Windows Microsoft Word
•
DocuSign overview
•
DocuSign Signing Instructions & FAQ
•
DVD "Cannot play media" error
•
Email attachments between Canvas and email inboxes
•
Email Group Moderator View
•
Email undeliverable error
•
"Email Undeliverable" notifications using Send-As another mailbox
•
OTC Emergency Notification System
•
Employee vs. Student Accounts
Equipment Instructions for Classrooms and Conference Rooms
•
Error sharing Outlook calendar
•
Exporting/importing Outlook calendars (and other objects)
•
File Explorer is missing/inaccessible
•
Firefox bookmarks: importing and exporting backups
•
Fixing Links For OpenAthens
•
Focused Inbox
•
Forwarding Calls with Cisco Phones
•
Forwarding mail in Office 365
•
Google Chrome Remote Desktop
•
Helpful Links for OTC Students and Staff
HR - Benefit Enrollment
•
How to access mail settings in Outlook 365
Entrinsik Informer Reporting
•
How to adjust PC Audio Settings
•
How to Change Your OTC Password
•
How to connect to a Microsoft Wireless Display adapter
•
How to enable single-click on Windows 10
•
How to enroll in Emergency Notification
•
How to export a PowerPoint Presentation as a video
•
How to Install Read&Write on a Personal Device
•
How to log into the OTC-WiFi in Linux
•
How to Log Into Zoom Using SSO
•
How to print from PowerPoint
•
How to save files from a DVD
•
How-To: Sign your Employment Agreement
•
How to: Signagelive
•
How to use Adobe products that prompt for sign-in
•
How to use Cisco Phones
•
How to use remote.otc.edu
•
How to Use Teams Rooms and AV Equipment
•
ICW219P - Brooks Conference Room Instructions
•
ITC206A - Clinkenbeard Conference Room Instructions
•
Identify and Remove Phishing Emails
•
Importing Bookmarks Into Microsoft Edge
•
Importing Bookmarks from other browsers into Firefox
•
Installing Applications Through Software Center
•
Installing Office 365 on a Personal Computer
•
JetBrains Activation
•
Known Issue: "This is not a valid file name" when saving files in OneDrive
•
Links Not Opening From Emails/Shortcuts
•
Looking up numbers in the Corporate Directory
•
Managing Multiple Displays
•
Maintenance and Grounds tickets (gofmx)
•
Making an international call from an OTC phone
•
Manually Connect to Network Share on MacOS
•
Manually Connect to Wifi on Windows 10
Microsoft Teams KB Index
•
Missing emails / not receiving emails
•
Mobile phone email client doesn't accept password change/An Error Occurred
•
Multi-Factor Authentication
•
MyOTC Login error: An Error Occurred (SSO Error)
•
New OTC Student Application Guide
•
Office 365 ATP Safe Links
•
Office 365 ATP Safe Attachments
•
Office 365 editing warning on a Mac
•
Office/Outlook 365 on mobile devices
•
The Office Portal
•
One or More Signatures Have a Problem in Foxit PhantomPDF
•
OneDrive Files On-Demand for Windows 10
•
OneDrive Video Tutorials
•
OTC accounts and access
•
OTC Orientation error
•
OTC Software Web Store Information
•
Outlook credential reset
•
Outlook Troubleshooting
•
Outlook Voting Buttons
•
PageUp Resources
•
Papercut Wireless Printing
•
Phone Directory
•
Polycom Meeting Rooms
•
PowerPoint Presenter View
•
Projector and SMART Board troubleshooting
•
Private printing on copiers
•
Public Folder Calendars in Outlook
•
Resetting Internet Explorer settings
•
How to Reset Your OTC Password
•
Room Layouts
•
Setting Mail Retention Policies
•
Setting Outlook as default
•
Setting Up Your PASS Questions and Answers
•
Set up Automatic Replies in Outlook Web App
•
Signing Into the Google Chrome Browser
•
Sphere2 software guide for Aver U50 document cameras
•
SSO error while registering for CWD classes on Apple devices
•
Storing and Sharing Documents in Office 365 using OneDrive
•
Studata (The S: Drive)
•
Student Personal Computer Recommendations
•
Student Virtual Workstation
•
Student user name and default password format
•
Teams Phones/Call Center
•
Using BrightAuthor to Manage Signage Content
•
Using PDFs in Chrome Browser
•
Viewing a Favorited Shared Group Calendar in Outlook (Desktop Version)
•
Viewing the EMS schedule
•
Voicemail setup
•
Voicemail Unable to Open in Outlook
•
Webcam Isn't Working
•
Website Troubleshooting Guide
•
Wireless Network (WiFi) Instructions
•
Zoom recordings
•
Windows 11
•
Windows Updates Issues/Troubleshooting
•
International Access to OTC Pages
•
How-to articles
•
Enable Local Drive Redirection for Remote Desktop
•
Mail-Merge as Shared Mailbox
•
Mail-Merge in Word
•
Errors and Failures Opening Content in Canvas
•
Recovering Deleted Zoom Cloud Recordings
•
Downloading Your Zoom Cloud Recordings
•
Signing Into Foxit
•
CIS Web Server
•
How to Login to bitwarden for the First Time
•
How to Add the bitwarden Extension to Your Browser
•
BrightSign Setup for BrightAuthor

Comala Document Management
Document Report

OTC Knowledge Base

/

Microsoft Teams KB Index

Owned by Kimberly Lyons

Last updated: Jun 14, 2023

3 min read

Loading data...