OTC accounts and access

Every student who attends OTC, whether through a regular curriculum course (credited) or through a workforce development class (non-credit), even if that class is just a one-day course, will receive an OTC account and password. Regular students receive this account by applying to OTC and this account is active for as long as the student is an active student. Workforce development students receive this account when they sign up for a workforce class, such as for a technical certification, etc.

Staff or Students: How do I find my username?

• We have a secure and simple tool for that here: What's My Username.

• You can also go to https://my.otc.edu and click the What's My User Name button 

Employees who are also students

If you are both a student and an employee at OTC, your student account and your employee account can be used in different ways to access different resources. This can be confusing at times, trying to figure out which account to use to log in to or access which resource. In the article Employee vs Student Accounts, we describe how to access student and employee resources with the appropriate account.

Password Self Service System (PASS)

The Password Self Service System (PASS) allows you to set up questions and answers to be able to reset your own password when needed, without having to call the Help Desk.

You must have created your PASS Questions and Answers Profile to use this password reset system.

• PASS System – Reset password

Account Aging & Closure

As a security measure, in order to combat the rise of account hacking and malicious email, we do not keep inactive accounts open for hackers to utilize indiscriminately.

Students (Non-Alumni)

Non-alumni student accounts who are not actively enrolled for one year are deactivated. Accounts are alerted prior to deactivation with enough warning to log into the account and move any files or emails that you want to save to another location or email. The only way to regain access to your account is to re-register as a student.

Alumni Students

Alumni receive 1 year of access to MyOTC and Email after graduation after which the account will be permanently deactivated. Deactivated accounts will NOT be reactivated, and emails in deactivated accounts are not retained.

Staff (non OTC Retirees)

Your account is deactivated within 24 hours of receiving your last paycheck. If your manager forgets to report your termination date to HR in a timely fashion, your account may be closed immediately upon HR being informed (if that occurs after your last paycheck has been issued). We do NOT give access back to former employees, as this can violate FERPA and HIPPAA by giving non-employee person's access to sensitive student and employee data.

OTC Retirees

Similar to Alumni, Retiree accounts receive 1 year of access to MyOTC and Email after the end of gainful employment. Deactivated accounts will NOT be reactivated, and emails in deactivated accounts are not retained.

Alumni Accounts:

Alumni accounts retain the following permissions for 1 year after graduation.

• Access to MyOTC

• Access to the OTC Guest Wifi.

• Access to their student email address, through the Microsoft Outlook Webapp at https://outlook.office.com. This can be configured to work in your personally provided desktop/mobile email client, like Microsoft Outlook or Mozilla Thunderbird, if compatible.

They lose the following access upon graduation:

• Microsoft Office 365 software suite (Microsoft Word, Outlook, Excel, etc...)

• Access to local on-campus computers (you will need a Temporary Guest Account, obtainable from IT or Student Services.)

• Access to the OTC-Wifi Student and Faculty wifi network.

See more information on alumni accounts.

Retiree Accounts:

Retiree accounts retain the following permissions for 1 year after they have left gainful employment with OTC.

• Access to MyOTC

• Access to the OTC Guest Wifi.

• Access to their employee email address, through the Microsoft Outlook Webapp at https://outlook.office.com. This can be configured to work in your personally provided desktop/mobile email client, like Microsoft Outlook or Mozilla Thunderbird, if compatible.

• Microsoft Office 365 software suite (Microsoft Word, Outlook, Excel, etc...)

They lose the following access upon retirement:

• Access to local on-campus computers (you will need a Temporary Guest Account, obtainable from IT.)

• Access to the OTC-Wifi Student and Faculty wifi network.

Staff/Work-Study Leaving Employment:

This information applies to OTC employees who are leaving employment but not retiring. This applies only to their staff account.

• Employee accounts will be deactivated within 2 business days of their last pay date.

• Deactivated employee accounts lose access to MyOTC, including any access to Canvas.

  • Staff who also have an active student/alumni account should be able to sign in with said active account after the staff account is disabled.

• Deactivated employee accounts lose access to Office 365.

• Deactivated employee accounts lose access to their staff mailbox.

It is recommended if you have any personal data in email or canvas that you want to retain, download or forward the information elsewhere before your account will be deactivated. Access to deactivated staff accounts will NOT be given upon request.