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OTC Knowledge Base
  • Troubleshooting articles
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  • Account lockout and login errors
  • Accessing OTC Email through MyOTC
  • Add an Entry to the Address Book on an Office Copier
  • Adding documents and folders to a Sharepoint site
  • Adding Shared Mailboxes to Web Email
  • AirServer instructions
  • Attaching Files for Upload in Docusign
  • AVer Document Cameras
  • Blocked web page
  • Browser Issues on macOS - Network Filters
  • Browser logging into the wrong account on a web page
  • Canvas is displaying last semester, incomplete, or course list in Dashboard
  • Changing default programs
  • Changing your monitor layout (display order)
  • Checking for and installing Windows updates
  • Chrome printing known issues
  • Chromebook use at OTC
  • Cisco Desk Phone Headsets
  • Cisco Secure Client
  • Citrix Workspace - Decommissioned - DO NOT USE
  • Clear the Teams App Cache
  • Clearing your browser's cache
  • Clearing your browser's cookies
  • Collaborate (co-author) on a project in Microsoft Office
  • Computer Use Agreement
  • Conference room layouts
  • Configuring Time Zone in Web Email
  • Connection not secure on OTC's website
  • Digital signage white pages
  • Display options for multiple monitors
  • Document Library and OneDrive
  • Documents written in Apple's Pages do not open correctly in Windows Microsoft Word
  • DocuSign overview
  • DocuSign Signing Instructions & FAQ
  • DVD "Cannot play media" error
  • Email attachments between Canvas and email inboxes
  • Email Group Moderator View
  • Email undeliverable error
  • "Email Undeliverable" notifications using Send-As another mailbox
  • OTC Emergency Notification System
  • Employee vs. Student Accounts
  • Equipment Instructions for Classrooms and Conference Rooms
  • Error sharing Outlook calendar
  • Espanso: Easy Text Expansion
  • Exporting/importing Outlook calendars (and other objects)
  • File Explorer is missing/inaccessible
  • Firefox bookmarks: importing and exporting backups
  • Fixing Links For OpenAthens
  • Focused Inbox
  • Forwarding Calls with Cisco Phones
  • Forwarding mail in Office 365
  • Google Chrome Remote Desktop
  • Helpful Links for OTC Students and Staff
  • HR - Benefit Enrollment
  • Hoteling with Webex Phones
  • How to access mail settings in Outlook 365
  • Microsoft Teams in Canvas
  • Entrinsik Informer Reporting
  • How to adjust PC Audio Settings
  • How to Change Your OTC Password
  • How to connect to a Microsoft Wireless Display adapter
  • How to enable single-click on Windows 10
  • How to enroll in Emergency Notification
  • How to export a PowerPoint Presentation as a video
  • How to Install Read&Write on a Personal Device
  • How to log into the OTC-WiFi in Linux
  • How to Log Into Zoom Using SSO
  • How to print from PowerPoint
  • How to save files from a DVD
  • How-To: Sign your Employment Agreement
  • How to: Signagelive
  • How to use Adobe products that prompt for sign-in
  • How to use Cisco Phones
  • How to use remote.otc.edu
  • How to Use Teams Rooms and AV Equipment
  • ICW219P - Brooks Conference Room Instructions
  • ITC206A - Clinkenbeard Conference Room Instructions
  • Identify and Remove Phishing Emails
  • Importing Bookmarks Into Microsoft Edge
  • Importing Bookmarks from other browsers into Firefox
  • Installing Applications Through OTC Software Center
    Comala Document Management
    Document Report
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