Set up Automatic Replies in Outlook Web App

Owned by STAGGS, JOSHUA W. (Deactivated)
Last updated: Mar 04, 2021 by KARYN O'DELL
2 min read

This article will demonstrate how to set up an automatic reply for your Outlook mailbox via the web app. These are useful when an office or department will be closed for a holiday, etc. Below are the steps to set this up.

Instructions

  1. Log into your OTC email using the browser of your choice. You can find this through MyOTC or at http://outlook.office.com.

  2. From inside your OTC email, click on the gear icon in the top-right corner. Search for, and then select, Automatic replies.

  3. Select Turn on automatic replies.

  4. Compose your reply to your liking.

  5. If you would like to Send replies outside your organization, check the box below your email reply. You can compose a different email reply in the box that pops up, or just copy the same one into the new box, as you like.

  6. Click Save, and click the X to exit Settings.

Automatic Replies from a Shared Mailbox

  1. Log into your OTC email using the browser of your choice. You can find this through MyOTC or at http://outlook.office.com.

  2. Click on your portrait/name in the upper right corner. 

  3. Select Open another mailbox

  4. Type in the mailbox name. This might not always be the same as the email address.

    • If you can't find it, you might be referencing an email group, not a mailbox.

  5. From inside the shared mailbox you opened, click on the gear icon in the top-right corner. Search for, and then select, Automatic replies.

  6. Select Turn on automatic replies.

    1. If necessary, you are able to select the option to send replies during a specific time period for uses such as holiday closures or vacation. This, however, is not checked by default.

  7. Compose your reply to your liking.

  8. If you would like to Send replies outside your organization, check the box below your email reply. You can compose a different email reply in the box that pops up, or just copy the same one into the new box, as you like.

  9. Click Save, and click the X to exit Settings.