How to use Cisco Phones

Table of Contents:

Which phone do I have?

If the number you are going to use is long distance, dial 1, then the 10-digit phone number. For example: 14171234567
If you are dialing from an OTC phone to another OTC phone, you can dial the extension number. For example: 7548

Note - If the extension only gives you troubles or does not connect, use the 10-digit number instead.

To transfer a phone call with your Cisco phone:

Enter the other person's phone number.
- To forward a call directly to the person's voicemail, press * before you dial the person's phone number.
(Optional) Wait until you hear the line ring or until the other person answers the call.
Press Transfer again.

Please review the official documentation to learn how to add speed dials directly to your desk phone.