Spaces
Apps
Templates
Create
OTC Knowledge Base
All content
Space settings
Shortcuts
Troubleshooting articles
Troubleshooting articles
This trigger is hidden
How-to articles
How-to articles
This trigger is hidden
Content
Results will update as you type.
•
Sharepoint Files in Canvas Refuse to Connect
•
A:\ Drive
•
Account lockout and login errors
•
Accessing OTC Email through MyOTC
•
Add an Entry to the Address Book on an Office Copier
•
Adding documents and folders to a Sharepoint site
•
Adding Shared Mailboxes to Web Email
•
AirServer instructions
•
Attaching Files for Upload in Docusign
•
AVer Document Cameras
•
Blocked web page
•
Browser logging into the wrong account on a web page
•
Canvas is displaying last semester, incomplete, or course list in Dashboard
•
Changing default programs
•
Changing your monitor layout (display order)
•
Checking for and installing Windows updates
•
Chrome printing known issues
•
Chromebook use at OTC
•
Cisco Desk Phone Headsets
•
Cisco Secure Client
•
Citrix Workspace - Decommissioned - DO NOT USE
•
Clear the Teams App Cache
•
Clearing your browser's cache
•
Clearing your browser's cookies
•
Collaborate (co-author) on a project in Microsoft Office
•
Computer Use Agreement
•
Conference room layouts
•
Configuring Time Zone in Web Email
•
Connection not secure on OTC's website
•
Digital signage white pages
•
Display options for multiple monitors
•
Document Library and OneDrive
•
Documents written in Apple's Pages do not open correctly in Windows Microsoft Word
•
DocuSign overview
•
DocuSign Signing Instructions & FAQ
•
DVD "Cannot play media" error
•
Email attachments between Canvas and email inboxes
•
Email Group Moderator View
•
Email undeliverable error
•
"Email Undeliverable" notifications using Send-As another mailbox
•
OTC Emergency Notification System
•
Employee vs. Student Accounts
Equipment Instructions for Classrooms and Conference Rooms
•
Error sharing Outlook calendar
•
Exporting/importing Outlook calendars (and other objects)
•
File Explorer is missing/inaccessible
•
Firefox bookmarks: importing and exporting backups
•
Fixing Links For OpenAthens
•
Focused Inbox
•
Forwarding Calls with Cisco Phones
•
Forwarding mail in Office 365
•
Google Chrome Remote Desktop
•
Helpful Links for OTC Students and Staff
HR - Benefit Enrollment
•
How to access mail settings in Outlook 365
Entrinsik Informer Reporting
•
How to adjust PC Audio Settings
•
How to Change Your OTC Password
•
How to connect to a Microsoft Wireless Display adapter
•
How to enable single-click on Windows 10
•
How to enroll in Emergency Notification
•
How to export a PowerPoint Presentation as a video
•
How to Install Read&Write on a Personal Device
•
How to log into the OTC-WiFi in Linux
•
How to Log Into Zoom Using SSO
•
How to print from PowerPoint
•
How to save files from a DVD
•
How-To: Sign your Employment Agreement
•
How to: Signagelive
•
How to use Adobe products that prompt for sign-in
•
How to use Cisco Phones
•
How to use remote.otc.edu
•
How to Use Teams Rooms and AV Equipment
•
ICW219P - Brooks Conference Room Instructions
•
ITC206A - Clinkenbeard Conference Room Instructions
•
Identify and Remove Phishing Emails
•
Importing Bookmarks Into Microsoft Edge
•
Importing Bookmarks from other browsers into Firefox
•
Installing Applications Through Software Center
•
Installing Office 365 on a Personal Computer
•
JetBrains Activation
•
Known Issue: "This is not a valid file name" when saving files in OneDrive
•
Links Not Opening From Emails/Shortcuts
•
Looking up numbers in the Corporate Directory
•
Managing Multiple Displays
•
Maintenance and Grounds tickets (gofmx)
•
Making an international call from an OTC phone
•
Manually Connect to Network Share on MacOS
•
Manually Connect to Wifi on Windows 10
Microsoft Teams KB Index
•
Missing emails / not receiving emails
•
Mobile phone email client doesn't accept password change/An Error Occurred
•
Multi-Factor Authentication
•
MyOTC Login error: An Error Occurred (SSO Error)
•
New OTC Student Application Guide
•
Office 365 ATP Safe Links
•
Office 365 ATP Safe Attachments
•
Office 365 editing warning on a Mac
•
Office/Outlook 365 on mobile devices
•
The Office Portal
•
One or More Signatures Have a Problem in Foxit PhantomPDF
•
OneDrive Files On-Demand for Windows 10
•
OneDrive Video Tutorials
•
OTC accounts and access
•
OTC Orientation error
•
OTC Software Web Store Information
•
Outlook credential reset
•
Outlook Troubleshooting
•
Outlook Voting Buttons
•
PageUp Resources
•
Papercut Wireless Printing
•
Phone Directory
•
Polycom Meeting Rooms
•
PowerPoint Presenter View
•
Projector and SMART Board troubleshooting
•
Private printing on copiers
•
Public Folder Calendars in Outlook
•
Resetting Internet Explorer settings
•
How to Reset Your OTC Password
•
Room Layouts
•
Setting Mail Retention Policies
•
Setting Outlook as default
•
Setting Up Your PASS Questions and Answers
•
Set up Automatic Replies in Outlook Web App
•
Signing Into the Google Chrome Browser
•
Sphere2 software guide for Aver U50 document cameras
•
SSO error while registering for CWD classes on Apple devices
•
Storing and Sharing Documents in Office 365 using OneDrive
•
Studata (The S: Drive)
•
Student Personal Computer Recommendations
•
Student Virtual Workstation
•
Student user name and default password format
•
Teams Phones/Call Center
•
Using BrightAuthor to Manage Signage Content
•
Using PDFs in Chrome Browser
•
Viewing a Favorited Shared Group Calendar in Outlook (Desktop Version)
•
Viewing the EMS schedule
•
Voicemail setup
•
Voicemail Unable to Open in Outlook
•
Webcam Isn't Working
•
Website Troubleshooting Guide
•
Wireless Network (WiFi) Instructions
•
Zoom recordings
•
Windows 11
•
Windows Updates Issues/Troubleshooting
•
International Access to OTC Pages
•
How-to articles
•
Enable Local Drive Redirection for Remote Desktop
•
Mail-Merge as Shared Mailbox
•
Mail-Merge in Word
•
Errors and Failures Opening Content in Canvas
•
Recovering Deleted Zoom Cloud Recordings
•
Downloading Your Zoom Cloud Recordings
•
Signing Into Foxit
•
CIS Web Server
•
How to Login to bitwarden for the First Time
•
How to Add the bitwarden Extension to Your Browser
•
BrightSign Setup for BrightAuthor
Apps
Comala Document Management
Document Report
OTC Knowledge Base
/
Installing Applications Through Software Center
Summarize
Installing Applications Through Software Center
STAGGS, JOSHUA W. (Deactivated)
Plaster, Owen
SHERMAN, JORDAN M. (Deactivated)
KARYN O'DELL
Owned by
STAGGS, JOSHUA W. (Deactivated)
Last updated:
Aug 20, 2024
by
Plaster, Owen
2 min read